What to do when you need help.

Get help! If you are in immediate danger, call 911!

If you are not in immediate physical danger, but are in a threatening or abusive environment and would like to talk to someone right away, call our crisis line anytime, day or night at 925.449.5842 or 800.884.8119.

Each year, Tri-Valley Haven receives between 3,000 and 4,000 crisis calls. That’s almost 10 calls every day, from survivors in need. These crisis calls are handled compassionately and knowledgeably by our trained staff and volunteers - 24 hours a day, 7 days a week, 365 days a year.

Through our crisis line, we provide crisis intervention and referals to services such as our Domestic Violence Services, Sexual Assault Services, Restraining Order Clinics, Sex Trafficking Services, Homeless Services, Food Pantry, and Counseling & Support Groups. We also provide referrals to other domestic violence shelters, community partners and resources.

Tri-Valley Haven enables clients to do more than merely heal from physical and mental abuse, but to grow healthy again and move forward positively, in both body and soul.

Tri-Valley Haven is dedicated to aiding all survivors of domestic violence, sexual assault and homelessness, regardless of sexual orientation, gender identity, race, age, religion, creed or disability.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rape Crisis Center:
Intervention. Healing. Empowerment.

Rape Crisis Center No one ever deserves to be sexually assaulted or abused. If you have experienced sexual assault, it is not your fault. You are not alone.

Sexual assault is an umbrella term used to describe a range of violent crimes, including rape, attempted rape, incest, molestation, spousal rape, statutory rape and any unwanted sexual contact. Sexual assault is not about sex, but about power and control. Anyone can be a survivor of sexual assault and Tri-Valley Haven is dedicated to aiding all survivors.

Begun in 1981, Tri-Valley Haven's Rape Crisis Center is the only one of its kind in the Tri-Valley area. Staffed by trained volunteer advocates and staff members, we provide services that address the emotional and practical needs of sexual assault survivors, helping survivors through the emotional, medical, and legal processes following an assault.

24-Hour Crisis Line: If you are not in immediate physical danger, but would like to talk to someone about your experience, call our crisis line anytime, day or night at 925.449.5842 or 800.884.8119.

Advocacy: Reporting a sexual assault is a personal decision and you are the only person who can decide if reporting is the right choice for you. If you decide to report, you have the right to request a Sexual Assault Advocate during interviews with the police or hospital staff. Conversations between survivors and Tri-Valley Haven advocates are confidential, protected by law and cannot be brought up in court.

Counseling & Support Groups: While it is common to experience anxiety, depression, flashbacks and shock after a sexual assault, many survivors are able to heal from this trauma when they receive counseling and support. We offer individual counseling services and support groups to help survivors heal from sexual assault. For counseling, please call Tri-Valley Haven Community Building at (925) 449-5845.

Crisis Counseling for Incarcerated Survivors: Rape is not part of the punishment. We provide short-term crisis counseling and advocacy to incarcerated survivors of sexual assault at Santa Rita Jail in Dublin under PREA (Prison Rape Elimination Act). Incarcerated survivors can request crisis counseling with a Sexual Assault Advocate through the Sexual Assault Hotline provided in the jail.




 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Domestic Violence Services:
A haven for the most vulnerable.

End Domestic Violence
Shiloh
With 30 beds, Tri-Valley Haven's Shiloh Domestic Violence Shelter houses and supports women and their children who are victims of domestic violence. Situated in a safe and confidential location, the house provides emergency food, clothing, and personal items.

At Shiloh, in-house groups meet weekly to provide support and education about shelter living, parenting skills, life-skills training (budgeting and finances, nutrition, and health issues), family communication, and general domestic violence and addiction issues. Each resident is assigned a counselor who works with her individually during counseling sessions, and a case manager to assist her in meeting housing, legal, vocational, and financial needs.

The children of Shiloh's residents are looked after and cared for as well, as domestic violence has a different, but equally traumatic, impact on them. Working with the children and the family's case manager, a professional counselor conducts an initial assessment of each child's physical and emotional needs and then works with the mother and other staff to see that these needs are met.

Additionally, counselors teach weekly parenting classes and work with the mothers individually to help them improve their skills as parents. The Haven provides support, information, and referrals so mothers can realize their new role as single parents raising children in stable, peaceful homes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Homeless Services:
Shelter from the storm.

Homeless Services
Sojourner House
The Haven's 16-bed Sojourner House provides temporary shelter for homeless families in a safe, supportive environment. With separate bedrooms for family units, a stocked kitchen, three full baths, and laundry facilities, Sojourner House is the only homeless shelter in the Tri-Valley Area that accepts two-parent families, single fathers with children, and families with teenage boys. The shelter's on-site staff is available 24 hours a day, seven days a week.

Residents agree to assume responsibility for achieving the goal of self-sufficiency, and can stay at Sojourner House for up to six months (with a weekly renewable contract). They receive case management services from the shelter's staff through a continuum of care that includes counseling, childcare services, and life skills development, such as budgeting, smoking cessation, résumé writing, interview skills, nutrition and anger management.

Clients also receive assistance in securing both affordable, stable housing and a means to support themselves. Sojourner House also offers parenting classes and community transition and homelessness prevention programs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Counseling:
Repairing battered lives.

Counseling Tri-Valley Haven offers a variety of counseling and support group services in the belief that while healing is the necessary first step in re-building broken lives, more help must be made available to empower people to regain their sense of self, their sense of pride, and their sense of accomplishment.

We have gender neutral bathrooms for counseling clients at our Community Building.

Individual Counseling
When privacy is required or desired, we offer one-on-one therapy sessions for both adults and children, to address all domestic violence or sexual assault-related issues. Counseling sessions are initially free, and then available on a sliding scale. For counseling services or support groups, please call Tri-Valley Haven Community Building at (925) 449-5845.
Sexual Assault Support Group
Tri-Valley Haven offers a Sexual Assault Support Group for survivors of sexual assault in Livermore. This is a closed support group, meaning participants must sign up in advance. This group runs 8 weeks at a time. No drop-ins please.

Domestic Violence Support Group
Tri-Valley Haven offers a Domestic Violence Support Group for survivors of domestic violence in Livermore. This is a closed group, meaning participants must sign up in advance. This group runs 8 weeks at a time. No drop-ins please.

Art for Healing

Art can be an incredible way of healing from trauma in a safe, therapeutic way. We offer Art For Healing Groups for survivors of domestic violence and sexual assault. Because the participants express themselves through images rather than words, it is very effective for participants who speak little or no English. Our program is based on the curriculum developed by A Window Between Worlds in southern California.

Art For Healing in the Community: We incorporate Art For Healing workshops into our Domestic Violence and Sexual Assault Support Groups for survivors in the community. To sign up for one of our support groups, please call Tri-Valley Haven Community Building at (925) 449-5845.

Art For Healing at Shiloh: We offer a weekly Art For Healing Group in our Domestic Violence Shelter. Survivors are encouraged to express their feelings through visual arts. This group is one of the most popular we have ever offered. The exercises are fun, yet introspective and don't require previous experience or art skills.

Art For Healing at Santa Rita Jail: We offer weekly Art For Healing and Writing & Meditation For Healing Groups for incarcerated survivors at Santa Rita Jail in Dublin. We collaborate with Santa Rita Jail under PREA (Prison Rape Elimination Act) to provide crisis counseling and advocacy to incarcerated survivors of sexual assault. Currently we are only facilitating groups for women in medium security, however we hope to expand the program.

Thank you to Intero Foundation!
Thank you to Intero Foundation for a $5,000 grant to expand our Art for Healing program! Intero Foundation's focus is on children, so the grant will be used to expand our program to include groups for mothers and children together, making art projects designed for children. In this way, families will gain an important tool for self-expression as well as a fun and inexpensive activity that they can enjoy long after they leave our shelter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Food Pantry & Parents Creating Change:
Fulfilling the most basic of needs.

Food Pantry Each month, the Tri-Valley Haven Food Pantry distributes free groceries to more than 4,000 low-income Tri-Valley residents. These individuals represent over 500 families who are experiencing hunger.

As part of the Alameda County Community Food Bank, the pantry is authorized to distribute USDA and county emergency food. We also rely on local grocery stores, community donation drives, and individual donors to meet the needs of our clients.

In late 2002, we expanded our service area by setting up mobile service to locations near select seniors' residences in Pleasanton.

The Haven's permanent Food Pantry — located at the Mar Thoma Church, at 418 Junction Avenue in Livermore — serves as a gateway to our suite of homeless services. Food Pantry Hours are Monday - Wednesday 1PM - 5PM, Thursdays from 1 PM - 7 PM, and Fridays from 12 PM - 4 PM. Call the Haven's Food Pantry for more information at (925) 449-1664.

Parents Creating Change (PPC)
Parents Creating Change (PCC) allows parents with children under five to discuss parenting issues and obtain information and/or referrals as needed in one-on-one sessions, offered through the Every Child Counts grant (funded by First 5 Alameda County). For more information, contact our Community Building at (925) 449-5845.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Restraining Order Clinic:
Your safety matters.

Restraining Order Clinic
Tri-Valley Haven staff and volunteers will assist clients in preparing the paperwork to apply for a temporary restraining order, and explain how to file the order with the court and have the restrained person served after the order is approved by a judge. They provide information about the court process and can accompany clients to court to provide support, however they are not lawyers.

All services are free of charge. Drop-in, no appointment necessary.

Tuesday, 5:30 PM - 7:00 PM, Tri-Valley Haven Pleasanton Satellite Office,
Please call for (925) 449-5847 ext. 2606 for location!
Thursday, 2:00 PM — 4:00 PM, Tri-Valley Haven Community Building
3663 Pacific Avenue, Livermore
Every 1st and 3rd Saturday of the Month, 10:00 AM - 12:00 PM Dublin Public Library,
200 Civic Plaza, Dublin, CA 94568

For more information on the Restraining Order Clinic, call our Legal Services Advocates at (925) 449-5847 x2606.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sex Trafficking Services:
Tri-Valley Haven is here to help.

Anti-Sex Trafficking Program Tri-Valley Haven has created an Anti-Sexual Trafficking Program to effectively support sexual trafficking survivors. This program’s purpose is to bring community awareness about the local prevalence of human sexual trafficking; provide education to community members, agencies, and area businesses; and provide support and stability to survivors of trafficking through our services. These goals are achieved through the following approaches:

Shiloh Shelter: With 30 beds, TVH’s Shiloh Domestic Violence Shelter houses and supports women and their children who are victims of intimate partner violence (domestic violence, sexual assault, and sexual trafficking) in a safe and confidential location. Sexual trafficking survivors staying at the shelter will receive additional advocacy services from staff with special training regarding sexual trafficking. To learn more about the Shiloh Shelter including how to begin the screening process for an intake, please click on the Domestic Violence Services tab to the left.

Restraining Order Clinic: Assistance is provided to clients in preparing the paperwork to apply for a temporary restraining order. The clinic provides information about the court process and staff can accompany clients to court. Tri-Valley Haven restraining order staff are not lawyers, however, they can provide restraining order information. All services are free of charge. To learn more about the Restraining Order Clinic including how to begin the screening process for an intake, please click on the Domestic Violence Services tab to the left.

Counseling Services: Tri-Valley Haven offers individual counseling helping survivors to re-build their lives. TVH has staff (crisis counselors and therapists) with knowledge and training regarding sexual trafficking that assist with crisis intervention, counseling, advocacy, and referral services. To learn more about these services, please click on the Sexual Assault Services tab to the left.

Advocacy Services: TVH addresses the emotional and practical needs of each sexual trafficking victim, helping survivors navigate after the assault. To learn more about these services, please click on the Sexual Assault Services tab to the left.

Food Pantry: Each month, the Tri-Valley Haven Food Pantry distributes free groceries to more than 4,000 low-income Tri-Valley residents. To learn more about the food pantry including their hours of operation, please click on the Food Pantry tab to the left.