COMMUNICATIONS & OUTREACH SPECIALIST

Non-Exempt ~ Full-time, On-site, Some weekends

Hiring Range: $23 - $27 per hour   General Responsibilities: Under the direct supervision of the Director of Development, the Communications Specialist is responsible for all administrative aspects of development and communication activities. The specialist plays an important role by providing administrative support to the Development team and participating in all fundraising activities including donor relations, marketing and communication, direct mail appeals and special events. The communication specialist also publicizes Tri-Valley Haven within the local community through outreach events.   General Requirements:  BA/BS required. Excellent writing ability; ability to pay attention to detail; skills for public speaking; intermediate or advanced computer skills. Proficient in Microsoft suite, Google suite, knowledge to organize and manage zoom account/meetings, proficient in creating social media content in the form of posts, flyers, posters etc. Donor database management experience strongly desired. Completion of Agency Training within 6 months of employment (if not before).   AREAS OF RESPONSIBILITY  COMMUNICATIONS

1. Coordinate with the Director of Development to maintain and update TVH website.
2. Design brochures and flyers for programs and events. Write press releases to send to media outlets, maintain a good rapport with media contacts.
3. Print and maintain outreach materials.
4. Create social media posts for Facebook, LinkedIn, Instagram etc. to create awareness about agency events and happenings in a timely manner as directed by the Director of Development.
5. Create monthly e-newsletter, monitor subscriptions, and maintain an updated list of subscribers.
6. Contribute to Blog posts; write a blog at least twice per month.
7. Assist with special events coordination, such as Sexual Assault Awareness Month and Domestic Violence Awareness Month Activities.

FUNDRAISING

1. Help the Director of Development in planning and executing all agency events including fundraisers, partnership events and outreach.
2. Create content to promote such events in the form of invitations, posters, social media posts.
3. Help with logistics of all aspects of events.
4. Create and maintain a development and fundraising calendar to have good visibility and for planning purposes.
5. Handle all administrative and communications details associated with various events throughout the year.
6. Please note events usually have a lot of physical requirements – set-up, breakdown, packing and loading.

OUTREACH

1. Responsible for coordinating outreach and fund development events within the Tri-Valley community and creating posts and content in relation to them.
2. Represent Tri-Valley Haven at community proceedings such as festivals, fairs, farmers markets, schools, churches etc.
3. Conduct community education presentations as needed.
4. Assist in the TVNPA coalition grant which includes creating flyers, brochures, attending and tabling events as needed, adding client/community related data to the database, creating material promoting the local coalition on website, social media channels, newsletters, and sharing press releases

DEVELOPMENT

1. Manage the donor database including, entering gifts, generating thank you letters, generating giving reports, mail appeals and other forms of correspondence.
2. Process all donations in the form of checks, electronic transfers, cash and in-kind to reflect correctly in the donor database.
3. Create a monthly giving report to reconcile with the accounting department’s records.
4. Send appropriate credit to process credit to donors.
5. Manage donor relationships on the database and communicate accordingly with Director of Development and Executive Director. Have a strong familiarity with Haven’s regular donors and supporters.
6. Maintain foundation, corporation, and individual donor file in the database.
7. Create and manage mail appeal letters and coordinate their mailing.
8. Research potential new funding sources.

  GENERAL TASKS

1. Participates in agency meetings and special events as needed.
2. Must have a valid California driver’s license and an insured automobile that employees will use as necessary for agency related business, including transportation of clients.
3. Must maintain a good Motor Vehicle Record (MVR) to be able to drive for the agency.

  OTHER RELATED TASKS AS ASSIGNED BY THE DIRECTOR OF DEVELOPMENT OR THE EXECUTIVE DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION.  

• ADA ESSENTIAL TASKS

1. Working alone
2. Working in high stress situations
3. Working in emergency situations
4. Working off-shift/rotating schedule
5. Good reading vision
6. Sitting
7. Good communication skills
8. Specific knowledge or education
9. Learning ability

 

1. Operation of motor vehicle
2. Good distance vision
3. Ability to speak clearly.
4. Ability to discriminate speech.
5. Reasoning and thinking skills.
6. Ability to problem solve.
7. Typing or keyboarding skills
8. Lifting/Carrying 10 to 20 pounds

Tri Valley Haven is an Equal Opportunity Employer; there shall be no discrimination based on age, disability, sex, race, religion or belief, gender, marriage/civil partnership, pregnancy/maternity or sexual orientation. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.