DVHF CASE MANAGER

(Domestic Violence Shelter)

Non-Exempt ~ Full-time 

Hiring Range: $23.15 - $28.29 per hour

(5% pay differential for fluent Spanish, Cantonese, Mandarin, Hindi, or Tagalog bilingual language skills)   General Responsibilities:  This position is funded through CAOES, Housing First Program grant.  Directly responsible to the Director of Domestic Violence Services, the Domestic Violence Housing First Case Manager will work closely with the housing coordinator to assist families who are victims of domestic by providing services in a victim-driven and trauma informed manner. General Requirements:  BA required, MA helpful.  Have at least two years of experience providing domestic violence services for women and children. Experience with case management as well as assisting clients with job readiness preparation. Completion of 68+ hr. agency training within 6 months of employment (if not before).  RESPONSIBILITIES

1. Work with families who are victims of domestic violence as they enter any Tri-Valley Haven facility. Conduct an immediate safety assessment upon contact and assess their eligibility for the CALOES housing first program. In conjunction with the systems administrator and housing coordinator conduct a safety assessment of current housing, automobile, phones, computer and other electronic devices. Categorize level of need as low medium or high and tailor case plan to meet clients need. Brokers resources that the client may require as quickly as possible.  Finance and Compliance staff will help expedite the purchase of necessary items.
2. Assess the families' current situation; collaborate with the client about what their immediate housing needs are and work towards achieving that goal.
3. Enroll clients in public assistance and support programs as needed and help them to develop family budgeting and other life skills.
4. In partnership with the client, develop a long-term, Individualized Assessment and Services Strategy for each family enrolled in in the housing first program by identifying needs of adults and children in the household in order for the family to become self-sufficient.
5. Work with TVH housing coordinator to assist clients in finding and obtaining housing.
6. Maintain up-to-date client family information and services records on a computerized data base. (O-Soft Osnium) and generate reports for funding sources, monitoring and evaluation purposes. Collects statistics for Progress Reporting on a quarterly basis. Petty cash and other finance reports will be completed weekly.
7. Responsible for the safe keeping of laptop, client information and for daily uploading of work to the secure TVH client server.
8. Assist client by addressing the barriers victims experience when accessing housing and supportive services, including lack of knowledge about resources, language barriers, social and cultural challenges, and accessibility for victims of crime with disabilities.
9. Develop and maintain basic resource guide for commonly purchased items such as locks, cameras, child care service, car repair, job training, ESL etc.
10. Work with victims to identify and understand their financial needs and provide practical, temporary funding assistance to facilitate employment and financial stability.
11. Make regular visits with clients at a place of their choice. Provide and refer for services as
12. Assist client for job readiness by providing resume assistance, clothing assistance, ESL and other job related trainings.
13. Record all client interactions on a daily log to keep information up to date.

  GENERAL TASKS - Performs general tasks as needed and represents Tri-Valley Haven in a professional manner. Tasks include, but are not limited to:

1. Makes community education/public speaking presentations representing Tri-Valley Haven.
2. Attends staff meetings and Board/Staff meetings as needed.
3. Participates in community and special events as needed.
4. Must have a valid California Driver's License and an insured automobile that employee will use as necessary for agency related business, including transportation of clients.
5. Must maintain a good Motor Vehicle Record (MVR) in order to be able to drive for the agency.

  OTHER TASKS AS ASSIGNED BY THE LEAD CASE MANAGER, DIRECTOR OF DOMESTIC VIOLENCE SERVICES AND/OR EXECUTIVE DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION. ADA ESSENTIAL TASKS

1. Working alone
2. Working in high stress situations
3. Working in emergency situations
4. Working off-shift/rotating schedule
5. Good reading vision
6. Sitting
7. Good communication skills
8. Specific knowledge or education
9. Learning ability
10. Operation of motor vehicle
11. Good distance vision
12. Ability to speak clearly
13. Ability to discriminate speech
14. Reasoning and thinking skills
15. Ability to problem solve
16. Typing or keyboarding skills
17. Lifting 10 to 20 pounds
18. Carrying 10 to 20 pounds
19. Gloves or hand protection

 Sexual Assault Advocate

Non-Exempt

Hiring Range: $21.90- $26.76 per hour

 (5% pay differential for fluent Spanish, Cantonese, Mandarin, Hindi, or Tagalog bilingual language skills) General Responsibilities:  Under the direct supervision of the Director of Sexual Assault Services, the Sexual Assault Advocate will provide crisis counseling and advocacy to survivors of sexual assault and human sexual trafficking. They will co-facilitate sexual assault support groups within the jail and/ or prison facilities and meet all OES-SA contract requirements. This employee coordinates and facilitates community education (bringing awareness about Tri-Valley Haven’s services) and prevention education (healthy relationship, anti-trafficking, and affirmative consent classes) at local schools. General Requirements:  Bachelor's degree with one year's experience working with survivors of sexual assault.  One-year experience in a non-profit setting.  Excellent writing ability; public speaking skills; intermediate to advanced computer skills. Ability to work independently, manage time and tasks effectively.  Knowledge of violence toward women and children issues.  Bilingual/ Fluent Spanish preferred.  Completion of Agency Training within 6 months of employment (if not before).

AREAS OF RESPONSIBILITY

 OUTREACH AND CLIENT RESOURCES

1.       Responsible for outreach to the community and to sexual assault survivors. Assist with SA training and represent Tri-Valley Haven in a professional manner to the community.

CLIENT ADVOCACY

1. Provide assessment of clients who require services.
2. Serve as back-up to ensure client needs are met.
3. Provide ongoing advocacy and case management services to sexual assault clients and their significant others in the community, within the jail system, and at Tri-Valley Haven sites.
4. Accompany clients to social service, court and other appointments, as needed.
5. Respond to crisis line calls and serve as back-up for the crisis line.
6. Provide back-up response on sexual assault calls.
7. Keep monthly confidential client records.
8. Conduct support groups for survivors of sexual assault.

COMMUNICATIONS

1. Contribute to Blog posts.
2. Assist with special events coordination, such as Sexual Assault Awareness Month and Domestic Violence Awareness Month Activities.

  COMMUNITY EDUCATION

1. Conduct prevention education classes in local area middle and high schools as needed.
2. Conduct community education presentations as needed.
3. Submit stats at the end of the month to the Director of Sexual Assault Services.
4. Schedule and complete one ride-along per year with officers from local law enforcement agencies.

  GENERAL TASKS

1. Maintain Sexual Assault Advocate Status by attending at least 8 in-service trainings per year, and provide advocacy services as needed in conjunction with community presentations.
2. Participates in agency meetings and special events as needed.
3. Must have a valid California driver’s license and an insured automobile that employee will use as necessary for agency related business, including transportation of clients.
4. Must maintain a good Motor Vehicle Record (MVR) in order to be able to drive for the agency.

  OTHER RELATED TASKS AS ASSIGNED BY THE Director of SEXUAL ASSAULT SERVICES OR THE EXECUTIVE DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION. ADA ESSENTIAL TASKS

1. Working alone
2. Working in high stress situations
3. Working in emergency situations
4. Working off-shift/rotating schedule
5. Good reading vision
6. Sitting
7. Good communication skills
8. Specific knowledge or education
9. Learning ability
10. Operation of motor vehicle
11. Good distance vision
12. Ability to speak clearly
13. Ability to discriminate speech
14. Reasoning and thinking skills
15. Ability to problem solve
16. Typing or keyboarding skills
17. Lifting 10 to 20 pounds
18. Carrying 10 to 20 pounds

  Tri-Valley Haven is an Equal Opportunity Employer, committed to excellence through diversity.