Housing Specialist

Non-Exempt ~ Full-time Hiring Range: $23.15 - $28.29 per hour (5% pay differential for fluent Spanish, Cantonese, Mandarin, Hindi, or Tagalog bilingual language skills) General Responsibilities: This position is funded through CALOES TBRA (Tenant Based Rental Assistance) and DVHF (Domestic Violence Housing First) funds. Directly reports to Tri-Valley Haven’s Housing Coordinator, in the Domestic Violence Services Department. The Housing Specialist works closely with our DV Shelter & Transitional Housing Team. Fosters and maintains relationships with local property owners, connects clients to emergency motel lodging, creates listings of housing programs and services, assesses risk for domestic violence and works with survivors to match them to appropriate housing & services for self-sustainability. This position advocates for survivors of domestic violence and homelessness with local landlords. Arranges maintenance services required for housing safety upgrades, such as smoke alarms, locks, cameras, secure doors, etc. General Requirements: Minimum of one year of work experience with non-profit organizations in assisting clients experiencing domestic violence, homelessness, and housing instability. College education preferred. HQS certification required within the first 3 months of employment. I. RESPONSIBILITIES A. Work with survivors of domestic violence and homelessness to help them acquire and maintain safe housing. B. Assess the client’s safety in their current living situation with them, as well as their ability to self sustain in longer term rental housing; create housing plans with clients. Work with affordable housing programs to help clients obtain housing. C. Acquire and maintain HQS certification. D. Keep clients apprised of potential housing opportunities. E. Maintain up-to-date client and service record information on client database; Generate reports for funding sources, monitoring, and evaluation purposes. Protect confidential client information. Maintain required documentation in manual client files. Regularly upload client data to the TVH database server. F. Share client information with fellow agency staff, on a limited, structured basis in line with Tri-Valley Haven’s policies & procedures, to facilitate clients’ housing search. G. Maintain client contact and provide visitations as needed until clients are successfully in safe housing. H. Record all client interactions in daily log to keep information up to date. I. Develop and maintain resource list of property owners who are willing to work with TVH program clients. II. GENERAL TASKS A. Make community presentations/conduct outreach to represent Tri-Valley Haven. B. Attending staff meetings, and case management supervision. C. Participate in community and special events as needed. D. Have a valid California Driver's License and auto insurance that employee may use for agency related business, including transportation of clients. E. Support Domestic Violence Team with Crisis Line and Quarterly Back-up. F. Report hours worked and submit timesheets as required. III. OTHER TASKS AS ASSIGNED BY THE HOUSING COORDINATOR, DIRECTOR OF DOMESTIC VIOLENCE SERVICES AND/OR EXECUTIVE DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION. IV. ADA ESSENTIAL TASKS A. Working alone B. Working in high stress situations C. Working in emergency situations E. Good reading vision F. Sitting G. Good communication skills H. Specific knowledge or education I. Learning ability J. Operation of motor vehicle K. Good distance vision L. Ability to speak clearly M. Ability to discriminate speech N. Reasoning and thinking skills O. Ability to problem solve P. Typing or keyboarding skills Q. Lifting 10 to 20 pounds R. Carrying 10 to 20 pounds S. Gloves or hand protection Tri Valley Haven is an Equal Opportunity Employer; there shall be no discrimination based on age, disability, sex, race, religion or belief, gender, marriage/civil partnership, pregnancy/maternity or sexual orientation. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

DIRECTOR OF SEXUAL ASSAULT SERVICES

Exempt ~ Full Time

Starting Salary Range:  $74,600 - $85,050

General Responsibilities:  Under the direction of the Executive Director of Tri-Valley Haven, the Director of Sexual Assault (SA) Services provides the day-to day management of the rape crisis center, community prevention education, advocacy training, and Prison Rape Elimination Act (PREA) services. The Director of Sexual Assault Services attends meetings and represents SA services in the community, oversees sexual assault awareness events, and provides direct client services as needed. General Requirements:  BA required; master’s degree preferred.  Four years minimum domestic violence and sexual assault experience in direct service; three years management experience in non-profit setting. Flexibility and ability to manage time and tasks effectively required.  Adept in problem solving and crisis management.    High level of literacy and risk management skills required. Completion of Agency Training within 6 months of employment (if not before).

AREAS OF RESPONSIBILITY

OVERSIGHT OF SEXUAL ASSAULT SERVICES DEPARTMENT

1. Responsible for the overall management of the rape crisis center (RCC) staff, rape crisis center volunteers, and RCC operations including PREA services.
2. Responsible for oversight of community prevention education staff and programs.
3. Responsible for oversight of 70-Hour Advocacy Training (certification) program.
4. Attends meetings and represents sexual assault services in the community.
5. Responsible for managing sexual assault awareness special events.
6. Responsible for writing CalEMA SA, CPDH RPE, and other grants and reports for sexual assault services.
7. In conjunction with Tri-Valley Haven Contracts Manager, assures contract compliance. Responsible for contract performance on sexual assault services contracts.
8. Responsible for hiring, training, supervising, evaluating and terminating departmental staff, volunteer interns and trainees.
9. Responsible for leading weekly departmental staff meetings.
10. Maintains or oversees records on all departmental staff: job descriptions, concrete work plans, performance reviews, time sheets, and expense reimbursement requests.
11. Assures that personnel practices are in conformance with agency philosophy, policies, and legal requirements.
12. Keeps Executive Director updated on all departmental and program issues.

MANAGE COUNSELING DEPARTMENT

1. Responsible for the overall management of the Counseling Department.
2. Responsible for supervising the Clinical Supervisor of Counseling Services.
3. Responsible for the day-to-day management of the Counseling Department with the Clinical Supervisor.
4. Attends meetings and represents counseling services in the community.
5. Responsible for writing CalEMA SA, other grants and reports for counseling services.
6. Responsible for supervising the counseling intake process and assessment of clients.
7. Responsible for overseeing individual and/or group counseling sessions.
8. Responsible to comply with all laws, including elder abuse reporting, CPS reporting, 5150 laws and suicide assessment.
9. Complies with all legal and ethical mandates regarding client welfare
10. Responsible to compile accurate statistics. Statistics and agency documentation must be turned in by the 5^th of the month.
11. Responsible for attending staff meetings as assigned.

OUTREACH AND CLIENT RESOURCES

1. 1. Responsible for development and maintenance of professional relationships with staff of public and private agencies that provide resources to Tri Valley Haven clients, for example: police departments, judges, Santa Rita jail, District Attorney’s Office, etc. Ensure all pertinent Haven staff is kept informed of information to best facilitate client and agency needs.
   2. Develop and update Information and Referral Resource information. Utilize internal systems that will make certain all resource information is readily available to the Crisis Line Coordinator, the Volunteer Coordinator, staff, volunteers, and clients.
   3. Attend and represent the Tri-Valley Haven RCC at external meetings such as: CALCASA, SART, Santa Rital Jail, police and other community meetings, as needed.
   4. Responsible to comply with all laws, including elder abuse reporting, CPS reporting, 5150 laws, and suicide assessment. Ensures that direct service volunteers also comply with the above laws, and other laws as applicable.
   5. Responsible for meeting the terms of grant contract(s) and preparing necessary reports in a timely manner.
   6. Responsible for conducting sexual assault in-service training, monthly meetings, etc.

CLIENT ADVOCACY

1. Responsible for organization and confidential maintenance of sexual assault client files online and on paper.
2. Provide assessment of clients who require services as needed.
3. Ensure SA response volunteers are trained, available, and scheduled for hospital accompaniment.
4. Provide ongoing advocacy and case management services to sexual assault clients and their significant others, as needed.
5. Accompany clients to social service, court and other appointments, as needed.

COMMUNITY LIAISON

1. Responsible for interaction with community services, such as law enforcement, medical and the Victims Witness program in matters that pertain to clients being served by sexual assault volunteer advocates.

GENERAL TASKS

1. Have valid California Driver’s License and an insured automobile that employee will use as necessary for agency related business, including transportation of clients.
2. Must maintain a good Motor Vehicle Record (MVR) in order to be able to drive for the agency.
3. Attends all internal and external meetings, as required.
4. Participates in community fundraising and special events, as required.

 OTHER TASKS AS ASSIGNED BY THE EXECUTIVE DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION. ADA ESSENTIAL TASKS

1. Working alone
2. Working in high stress situations
3. Working in emergency situations
4. Working off-shift/rotating schedule
5. Good reading vision
6. Sitting
7. Good communication skills
8. Specific knowledge or education
9. Learning ability
10. Operation of motor vehicle
11. Good distance vision
12. Ability to speak clearly
13. Ability to discriminate speech
14. Reasoning and thinking skills
15. Ability to problem solve
16. Typing or keyboarding skills
17. Lifting 10 to 20 pounds
18. Carrying 10 to 20 pounds

Tri Valley Haven is an Equal Opportunity Employer; there shall be no discrimination based on age, disability, sex, race, religion or belief, gender, marriage/civil partnership, pregnancy/maternity or sexual orientation. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome. I have read the foregoing and understand that this is the job description for the position of DIRECTOR OF SEXUAL ASSAULT SERVICES.  

LEGAL SERVICES ADVOCATE

Non-Exempt ~ Fulltime   Hiring Range: $24.57 - $27.89 per hour General Responsibilities: Under the direction of the Director of Domestic Violence Services, the Legal Services Advocate will oversee the TRO (Temporary Restraining Order) Clinic. The Legal Services Advocate will train and assist volunteers with interviewing clients and completing TRO applications. The Legal Services Advocate will train both staff and volunteer advocates. The Legal Services Advocate will also assist with Tri-Valley Haven special events.   General Requirements: Bachelor’s degree, or equivalent experience. Working knowledge of legal procedures and TRO standards. Two years' experience working with survivors of domestic violence. Ability to work independently, manage time and tasks effectively. Completion of Agency Training within 6 months of employment (if not before).   SPECIFIC AREAS OF RESPONSIBILITY   I. RESPONSIBLE FOR CLIENT SERVICES AT TVH TEMPORARY RESTRAINING ORDER CLINICS A. Oversee the work of the Legal Clinic and its volunteers. B. Train Legal Clinic volunteers. C. Work with volunteers and staff interviewing clients and completing TRO applications. D. File and pick up court documents. E. Attend court hearings when possible. F. Process special court orders as appropriate. G. Act as liaison between TVH and volunteer attorneys. H. Ensure that client materials are completed in an accurate and timely manner. I. Responsible for attaining grant objectives in each specified area. J. Compile accurate statistics and other agency documentation for funding sources and internal use; turned in data by the 5th of every month. K. Handle cases efficiently. L. Maintain knowledge of changes in laws that directly affect the clients we serve. M. Comply with all legal and ethical mandates regarding client welfare. N. Network and consult with other professionals on behalf of clients.               LEGAL SERVICES ADVOCATE Non-Exempt ~ Fulltime   II. GENERAL TASKS - Perform general tasks and represent Tri-Valley Haven in a professional manner. A. Comply with laws, including elder abuse reporting, CPS reporting, 5150 laws and suicide assessment. B. Assist with 24-hour domestic violence crisis hotline and client advocacy. C. Provide resources to residents at Tri-Valley Haven’s DV shelter. D. Attend agency staff meetings and additional meetings as needed. E. Participate in community outreach as needed. F. Participate in community fundraising activities and special events as required. G. Must have a valid California driver license and an insured automobile to use as necessary for agency related business. H. Maintain a good Motor Vehicle Record (MVR) to be able to drive for the agency.   III. OTHER TASKS AS ASSIGNED BY THE DIRECTOR OF DOMESTIC VIOLENCE AND/OR EXECUTIVE DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION.   IV. ADA ESSENTIAL TASKS   A. Working alone B. Working in high stress situations C. Working in emergency situations D. Good reading vision E. Sitting F. Good communication skills G. Specific knowledge or education           H. Learning ability I. Operation of motor vehicle J. Good distance vision K. Ability to speak clearly L. Ability to discriminate speech M. Reasoning and thinking skills N. Ability to problem solve   Tri Valley Haven is an Equal Opportunity Employer; there shall be no discrimination based on age, disability, sex, race, religion or belief, gender, marriage/civil partnership, pregnancy/maternity or sexual orientation. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

SEXUAL ASSAULT PREVENTION EDUCATOR (SPANISH SPEAKING REQUIRED)

Nonexempt person~40 hours per week Hiring Range: $21.90- $26.76 per hour General Responsibilities Under the direct supervision of the Director of Sexual Assault Services, the Prevention Educator is responsible for providing sexual assault prevention education in middle schools, high schools, junior colleges, and throughout the community. This role aims to create a safer, more informed community by educating relationships, consent, and violence prevention strategies. This prevention program will focus on adolescents and the Latinx community. The Prevention Educator collaborates with school administrators, community organizations, and parents to deliver age-appropriate, culturally relevant, and trauma-informed programming. General Requirements: Bachelor’s degree in social work, Psychology, Education, Public Health, or related experience.  Minimum of two years’ experience working in the nonprofit sector, supporting victims of sexual assault and domestic violence. Previous experience providing prevention education a plus. Bilingual (Spanish/English) Required. Proficient in speaking, reading, and writing in Spanish to deliver programs to Spanish-speaking audiences. Strong public speaking skills with the ability to present sensitive topics to a variety of age groups and cultural backgrounds. Knowledge of trauma-informed practices, gender-based violence prevention, and youth engagement strategies. Demonstrated ability to handle difficult or emotionally charged situations with empathy, professionalism, and cultural sensitivity. Ability to work independently, manage multiple responsibilities, and effectively prioritize tasks in a fast-paced environment. Proficiency in Microsoft Office Suite and experience with virtual presentation platforms (e.g., Zoom) is preferred. Completion of Agency Training within 6 months of employment (if not before). AREAS OF RESPONSIBILITY

1. SCHOOL-BASED EDUCATION
   1. Develop and deliver sexual assault, domestic violence, and healthy relationship prevention programs to students in middle schools, high schools, and junior colleges.
   2. Use interactive, evidence-based curricula to engage students on topics such as consent, boundaries, safe bystander intervention, and digital safety.
   3. Adapt presentations to be culturally and age-appropriate, taking into consideration diverse student backgrounds and varying community needs.
   4. Conduct assessments of educational effectiveness and make curriculum adjustments as needed.
   5. Build and maintain positive relationships with school personnel to ensure program success and sustainability.
2. COMMUNITY, OUTREACH & EDUCATION
   1. Facilitate workshops, presentations, and community events for youth groups, parents, and community organizations focused on understanding, identifying, and preventing sexual violence and domestic abuse.
   2. Raise awareness of local resources and services for survivors, as well as preventative measures to address intimate partner violence and sexual harassment.
   3. Actively engage in outreach to expand program reach and foster partnerships with other local organizations.
3. PROGRAM DEVELOPMENT & EVALUATION
   1. Assist in the development, improvement, and adaptation of prevention program curricula and outreach materials in both English and Spanish.
   2. Track program attendance and collect data on participant feedback and knowledge gained. Enter statistics into the agency database.
   3. Generate reports on program activities, outcomes, and community impact for internal records and grant requirements.
4. ADVOCACY & COLLABORATION
   1. Work collaboratively with other staff members to support community events, campaigns, and awareness initiatives for Sexual Assault Awareness Month (SAAM), Domestic Violence Awareness Month, and other relevant observances.
   2. Provide guidance and resources to school counselors, teachers, and parents seeking further support for students impacted by sexual assault or domestic violence.
   3. Attending staff meetings, professional development, and training to stay informed on best practices and current research in violence prevention and education.

1. GENERAL TASKS
2. Participates in agency meetings and special events as needed.
3. Must have a valid California driver’s license and an insured automobile that employee can use as necessary for agency related business, including transportation of clients.
4. Must maintain a good Motor Vehicle Record (MVR) to drive for the agency.

 

1. OTHER RELATED TASKS AS ASSIGNED BY THE Director of SEXUAL ASSAULT SERVICES OR THE EXECUTIVE DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION.

 

1. ADA ESSENTIAL TASKS

 

 

1. Working alone
2. Working in high stress situations
3. Working in emergency situations
4. Working off-shift/rotating schedule
5. Good reading vision
6. Sitting
7. Good communication skills
8. Specific knowledge or education
9. Learning ability
10. Operation of motor vehicle
11. Good distance vision
12. Ability to speak clearly
13. Ability to discriminate speech
14. Reasoning and thinking skills
15. Ability to problem solve
16. Typing or keyboarding skills
17. Lifting 10 to 20 pounds
18. Carrying 10 to 20 pounds

  Tri Valley Haven is an Equal Opportunity Employer. no discrimination based on age, disability, sex, race, religion or belief, gender, marriage/civil partnership, pregnancy/maternity or sexual orientation is tolerated. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made equitably. We examine our unconscious biases and create an inclusive environment where every employee and candidate feels welcome.

PROGRAM ASSISTANT (Domestic Violence Shelter)

Non-Exempt ~ Full time ~ Temporary position 3-6 months  Hiring Range:  $19.41 - $25.00 per hour General Responsibility:  Working directly under the supervision of the Shelter Manager, the Domestic Violence Services Program Assistant will support the daily operations of our domestic violence services program. This role involves providing administrative assistance, supporting caseworkers and counselors, and engaging with clients to ensure they receive the help they need. The ideal candidate will be organised, empathetic, and committed to supporting survivors of domestic violence. General Requirements:  High School diploma required; associate’s degree or coursework in social work, psychology, or related fields preferred.  Previous experience working in a social services or domestic violence program preferred. Strong organisational and multitasking abilities, Excellent communication skills, both written and verbal, Ability to work sensitively with survivors of trauma, maintaining confidentiality and professionalism, Proficiency in office software (e.g., Microsoft Office) and basic database management, Ability to work independently and as part of a team, Cultural competency and ability to work with diverse populations. Clear Driving Record required. AREAS OF RESPONSIBILITY ADMINISTRATIVE SUPPORT

1. Assist in managing office operations, including answering phones, responding to emails, and maintaining records.
2. Coordinate communication between staff, clients, and external agencies.
3. Inform appropriate staff about difficult clients exiting the program.
4. Create and maintain a schedule for appointments for clients with caseworkers, counselors, and legal advocates, house meetings, life skills meetings etc.
5. Address client requests for basic items such as diapers, toilet paper, bus passes, etc.
6. Provide transportation to clients relating to intake, visiting the food pantry/thrift store as needed.
7. Maintain and organise client files and documentation, ensuring confidentiality is upheld.
8. Prepare and assist with monthly data collection /input in client database as appropriate. Assist in preparing reports and statistics related to program activities and outcomes.
9. Responsible for maintaining an inventory of supplies for shelters and domestic violence services.
10. Responsible for donation pick-ups/sorting as needed.
11. Responsible for keeping rooms and shelter facilities safe, clean, tidy and in a good state of repair; submitting requests for maintenance where needed.
12. Check household appliances for proper working order, including taking temperature reading of all refrigerators and freezers.
13. Support program staff in organising workshops, support groups, and events related to domestic violence awareness and survivor empowerment.
14. Copy and prepare client intake packages and maintain a supply of other DV Services documents as requested

DIRECT CLIENT SERVICE: LIMITED

1. Greet clients and visitors with sensitivity and professionalism, ensuring a welcoming and safe environment.
2. Inform clients of services and hours of DV Services.
3. Perform shelter intakes, ensure all paperwork is in order.
4. Facilitate weekly resident house meeting

 GENERAL TASKS

1. Performs general tasks as needed and represents Tri-Valley Haven in a professional manner.
2. Assist with volunteer coordination, including scheduling and training
3. Responsible for onsite donations, including proper documentation.

OTHER TASKS AS ASSIGNED BY THE DIRECTOR OF DOMESTIC VIOLENCE AND/OR EXECUTIVE DIRECTOR.  ADA ESSENTIAL TASKS

1. Working alone
2. Working in high stress situations
3. Working in emergency situations
4. Working rotating schedule
5. Good reading vision
6. Sitting
7. Good communication skills
8. Specific knowledge or education
9. Learning ability
10. Good distance vision
11. Ability to speak clearly
12. Ability to discriminate speech
13. Reasoning and thinking skills
14. Ability to problem solve
15. Lifting 30 pounds
16. Carrying 10 to 20 pounds
17. Gloves or hand protection

Tri Valley Haven is an Equal Opportunity Employer; there shall be no discrimination based on age, disability, sex, race, religion or belief, gender, marriage/civil partnership, pregnancy/maternity or sexual orientation. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.  I have read the above and understand that this is the job description for the position of PROGRAM ASSISTANT.   ________________________________________________________\_______________ Signature                                                                                             Date